Using social media (WhatsApp Business, Facebook, Instagram), e-commerce platforms, storytelling, low-cost branding/packaging, and QR codes to reach more buyers and get better prices.
Using social media (WhatsApp Business, Facebook, Instagram), e-commerce platforms, storytelling, low-cost branding/packaging, and QR codes to reach more buyers and get better prices.
Using Social Media, E-Commerce & Storytelling to Reach More Buyers and Earn Premium Prices
An ITC survey (2022) found that SMEs using social media increased export sales by 28% compared to those that didn’t.
| Platform | Best Use |
|---|---|
| Community groups, local buyers, co-ops | |
| Visual storytelling (photos & reels) | |
| WhatsApp Business | Direct orders, price lists |
| B2B buyers, NGOs, donors | |
| TikTok | Youth-friendly product videos |
Tip: Start with local or diaspora-friendly platforms, then scale.
| Tool | Purpose | Link |
|---|---|---|
| Canva | Free design for flyers/logos | https://www.canva.com |
| WhatsApp Business | Catalogue & customer messaging | https://www.whatsapp.com/business |
| Google My Business | Get found locally | https://www.google.com/business/ |
| Pixlr | Free photo editing | https://pixlr.com |
| Shopify / Paystack Storefront | Simple online shop | https://www.shopify.com / https://paystack.shop |
Brand & Market Your Products in 6 Steps
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✅ |
Item |
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Logo & tagline created. |
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At least five high-quality product photos |
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Facebook & WhatsApp Business pages set up |
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QR code on packaging |
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Product listed on one online marketplace |
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Price list & contact shared with buyers |
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Weekly posting plan prepared |
